B2B, B2G, ENTERPRISE, SMALL AND MEDIUM-SIZED — IN EVERY INDUSTRY. The eCommerce Gateway synchronizes eCommerce inventory, sales, customer and billing information with your CRM and Financial Accounting Applications.
The eCommerce Gateway Solution is a powerful yet easy-to-use configurable Integration Solution. It’s a comprehensive SaaS, Integration Solution that automates the transfer of data between your eCommerce, stores, financial applications, databases, etc. The eCommerce Solution synchronizes inventory, sales, customer and billing information with your Financial Accounting Applications and more.
Integrating your CRM with your eCommerce platform provides several immediate benefits. Integration collects data on all up-to-date customer information and tracks the customer’s journey, providing you a 360-degree view of your customer actions. You can now make informed decisions about which products to restock and which to discontinue and create campaigns to promote slow-moving inventory or adjust inventory levels for a new product launch. By integrating your eCommerce and CRM, sales teams now have better visibility over their sales pipelines. Additionally, inventory teams can share turnover data with the marketing team to create campaigns to promote slow-moving inventory or adjust inventory levels for a new product launch.
Integrating a CRM system with an eCommerce platform helps you:
Real-time information provided to your CRM tracks all of your key business metrics in real time via elegant dashboards with all of the displayed data available in detailed, exportable reports. Included are key metrics such as MRR, Churn, LTV, AR & cash collected which are the life-line for any subscription-based businesses.
Regarding Security and Technology, InterWeave resides at the ISP Rackspace Managed Hosting, who are both industry compliant with HIPAA and PCI-DSS. Rackspace provides a 100% uptime guarantee.
InterWeave provides the data structure, workflow and complex processing logic, support and security necessary to ensure fast, reliable and secure transmission of eCommerce transaction data to your CRM.
InterWeave automates the transfer of the eCommerce transactions, seven (7) days a week, twenty-four (24) hours a day. Orders placed through your online sales channels are retrieved and transferred to your financial application in real-time or batch. Configuring the integration flow from your eCommerce to your CRM involves several critical considerations such as Binding Criteria, Primary Contacts, Parent-Child Hierarchies, Sync Operations, Shipping and Billing, Custom Mapping, and more. In-depth configuration options are tailored to your individual business processes and workflows, making your Solution unique to your requirements.
Connecting an eCommerce Platform is difficult and typically beyond the expertise and technical resources of most online customers. Instead, customers can easily integrate the InterWeave eCommcere Gateway to connect with top eCommerce providers like: