InterWeave News & Announcements

Integration Technologies announces “InterWeave SmartSupport”; complete support for our customers integrated business applications.  

“InterWeave SmartSupport” provides a complete custom support program; we manage, monitor your applications data, process, workflow, solutions, etc.; as prioritized by you.

New York – November 6, 2009. Integration Technologies, Inc.(IT), the market and technology leader in the Smart Solutions technology industry, today announced the availability of “InterWeave SmartSupportTM“ for its Salesforce.com, force.com, Ascent and Quickbooks integration customers. InterWeave SmartSupport manages, monitors your applications data, process, workflow, solutions, etc.; as prioritized by you. The program entails a custom Support Program for our customer by providing up to three (3) dedicated hours per day (up to 50 hours per month) to address any outstanding issues related to the support of Salesforce, Salesforce_Ascent or the Salesforce_Quickbooks Solutions provided by our customer in their priority sequence. The issues list will be constantly updated with priorities assigned by the customer, as directed by the customer.

“Providing a comprehensive support program has been on our “To-Do” list for quite some time; we are pleased to announce the InterWeave SmartSupport, it’s completely customer focused.” said Bruce Magown, CEO, Integration Technologies, Inc. “We can provide up to 50 hours per month, per customer, dedicated to any issues outstanding brought forward related to the support of Salesforce, Ascent and the Salesforce_Quickbooks Solution developed by Integration Technologies, Inc. If the 50 hours are not used during the month, then up to 5 hours (10%) may be rolled over into the following month. Looks like a “Win-Win for all parties.” said Magown.

“Regarding our Smart Solutions, you don’t need to be a technical resource, analyst or developer. We supply the Smart Solution, the servers, the solution specialist personnel, but most important; we supply the application knowledge at a process, data and technical level through years of working with them - in configurable form.” Said Bruce Magown, CEO of Integration Technologies, Inc. This is available today. There are a variety of InterWeave Smart Solutions available; from CRM, Financial, ERP, eCommerce, Billing, Telephony, Customer Service and more. Contact us at 203 274 5226, email sales@interweave.biz or go to www.interweave.biz for more information.

Integration Technologies is a pioneer in the development of Smart Solutions for uniting systems, legacy applications, databases, workflows, and Web services, from within and across the enterprise as a service; and then extends those systems to connect with their suppliers and customers. As a leading Systems Integration solution, Integration Technologies InterWeave Smart Solutions offer a rapidly deployable and infinitely scalable Solutions for integration of business-to-business, business-to-consumer connectivity, business processes optimization and application integration. For more information, please visit http://www.interweave.biz.

Salesforce.com is the market and technology leader in on-demand customer relationship management (CRM). The company's Salesforce suite of on-demand applications enables customers to manage and share all of their sales, support, marketing and partner information on-demand. AppExchange, salesforce.com's on-demand platform, allows customers and partners to build powerful new applications quickly and easily, customize and integrate the Salesforce suite to meet their unique business needs, and distribute and sell on-demand apps at www.appexchange.com. Customers can also take advantage of Successforce, salesforce.com's world-class training, support, consulting and best practices offerings.

As of January 31, 2006, salesforce.com manages customer information for approximately 20,500 customers and approximately 399,000 paying subscribers including Advanced Micro Devices (AMD), America Online (AOL), Avis/Budget Rent A Car (Cendant Rental Car Group), Dow Jones Newswires, Nokia, Polycom and SunTrust. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.

For more information, please visit www.interweave.biz.

Contact:

Bruce Magown
Phone: 203-274-5226
Fax: 801-439-3476
Email: sales@interweave.biz
Web: www.interweave.biz

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InterWeave and InterWeave Smart Solutions are a registered trademark of Integration Technologies, and Salesforce.com, Salesforce and force.com are trademarks of Salesforce.com. Other names used may be trademarks of their respective owners.