The Automation Platform.
Managed intelligence.
Complete autonomy.Pricing & Platform Overview
InterWeave provides a fully managed operational and AI orchestration platform while preserving complete customer autonomy to build, extend, customize, and evolve their business processes.
Operations Platform.
InterWeave is not middleware. Not iPaaS. Not automation software. Not AI tooling.
It is operational infrastructure + governance layer + AI orchestration layer + integration layer + application acceleration layer + customer experience layer — all together, in a single managed platform that your team controls completely.
This platform solves today's fragmentation.
And prepares you for what's next.
Start here. Before product, before pricing, before tiers — understand why operational fragmentation requires more than middleware, and why InterWeave exists as a category of its own.
InterWeave provides a fully managed operational and AI orchestration platform while preserving complete customer autonomy to build, extend, customize, and evolve their business processes. You are not buying a tool. You are adopting an operational foundation — one that manages AI infrastructure and orchestration while giving your organization full control over how AI operates, evolves, and integrates into your business.
| Capability | MuleSoft | Boomi | Celigo | Workato | InterWeave |
|---|---|---|---|---|---|
| No IT dept required | — | — | Partial | Partial | ✓ |
| AI SmartAgents — governed | — | — | — | Limited | ✓ |
| Payment orchestration (49+ gateways) | — | — | — | — | ✓ |
| Managed application platform | — | — | — | — | ✓ |
| Mid-market pricing (starts $2.5K/mo) | — | Partial | ✓ | Partial | ✓ |
| Deploy in 2–8 weeks | — | Partial | Partial | ✓ | ✓ |
| Multi-ERP / on-premise ERP support | ✓ | ✓ | Limited | Limited | ✓ |
| Customer portal — self-service | — | — | — | — | ✓ |
A 45-minute discovery session maps your current operational gaps to the InterWeave platform — so you see exactly what changes, what stays, and what becomes possible.
A complete production environment.
Not disconnected tools.
Architecture, capabilities, and operational model first. Pricing tiers come after you understand what the platform is — because tiers mean nothing without context.
InterWeave is a managed production environment — not a connector tool. It ships with a full orchestration engine, AI governance layer, real-time monitoring, a no-code visual IDE, an API-first architecture, and extensibility that supports both low-code configuration and professional development. You run on our infrastructure. You own your processes entirely.
Three tiers. No template ceiling.
- ✓3 standard connectors — bidirectional CRM-ERP sync
- ✓50K transactions / month
- ✓SmartFlows orchestration engine
- ✓SmartHub IDE — no-code visual config
- ✓AI governance layer — audit trail, confidence scoring
- ✓1 FlowCopilot environment AI
- ✓Up to 5 portal users
- ✓Standard SmartSupport — 48-hr SLA
- ✓Everything in Starter
- ✓6 connectors — standard + 1 premium ERP
- ✓250K transactions / month
- ✓2 AI SmartAgents included AI
- ✓Full SmartGovernance + complete audit log
- ✓FlowCopilot — natural language config AI
- ✓Operations Command Center
- ✓Customer/tenant portal — 25 users
- ✓Adaptive SmartAgent learning AI
- ✓Premium SmartSupport — 4-hr SLA, named team
- ✓Everything in Professional
- ✓Unlimited connectors
- ✓Unlimited transactions
- ✓All AI SmartAgents included AI
- ✓Multi-entity / multi-instance ERP routing
- ✓White-label portal, custom domain
- ✓Custom AI confidence thresholds AI
- ✓Dedicated TAM — 1-hr SLA, on-site available
- ✓AI governance workshops included
| Platform limit | Starter | Professional | Enterprise |
|---|---|---|---|
| Connectors included | 3 standard | 6 (incl. 1 premium) | Unlimited |
| Monthly transactions | 50,000 | 250,000 | Unlimited |
| AI SmartAgents | 1 base | 2 included | All included |
| FlowCopilot | Included | Included | |
| Portal users | 5 | 25 | Unlimited |
| Multi-entity ERP routing | Included | ||
| White-label portal | Included |
A 45-minute discovery session scopes the exact tier, connector stack, and AI agents your architecture requires. No guessing, no over-provisioning.
InterWeave fits into your ecosystem.
Without forcing replacement.
Standard connectors are included in all tiers. Premium connectors — complex ERP APIs, payroll, payment orchestration — are priced for their genuine depth. Keep what you own. Connect what you need.
| Connector type | Examples | Monthly add-on |
|---|---|---|
Standard connector CRM, cloud ERP with standard REST APIs | Included — all tiers | |
Premium ERP connector Complex API, on-premise, multi-instance routing | $500–$2,000 per connector / mo | |
Payroll — Premium HR, payroll, staffing with compliance requirements | $750–$2,500 per connector / mo | |
Payment gateway orchestration Full lifecycle — gateway, ERP posting, dunning, self-service | $1,000–$5,000 per deployment / mo | |
eCommerce connector Order, inventory, customer, and product sync | $500–$1,500 per connector / mo | |
Additional standard connector Beyond included tier allotment | $350–$500 per connector / mo |
A discovery session maps your current CRM, ERP, payroll, and payment systems to the right connector stack — no over-provisioning, no surprise add-ons.
We manage the AI infrastructure.
You keep complete control.
AI SmartAgents are introduced here — after you understand the platform — because governed AI embedded into workflows is not hype. It is operational infrastructure. And it requires trust before adoption.
Your organization retains full ownership.
You are not surrendering control to an AI product. InterWeave's SmartAgents are governed, auditable, and business-controlled. Every agent action runs through configurable confidence thresholds, human escalation paths, and an immutable audit log. Your team decides what AI does — and what it never does — at the workflow level.
AI payment matching against open invoices with high-confidence auto-posting, a structured review queue for exceptions, and adaptive learning from every reviewer decision. Fully integrated with IWIntegrationLog and ERP write-back — so every match is auditable, reversible, and self-improving. Finance teams that deploy this agent typically reduce manual reconciliation time by 70–90%.
Every agent deployment is scoped — confidence thresholds, escalation rules, ERP write-back paths, and audit requirements are configured to your business before go-live.
Deploy quickly. Customize deeply.
Now that you understand the platform, ecosystem, and AI layer — SmartApps is the proof of acceleration. Prebuilt business functionality you can start with and evolve without limits.
AI-modifiable from day one.
SmartApps delivers fully managed, vertically tailored applications — member portals, operations hubs, industry platforms — built on a complete 11-layer architecture, hosted by InterWeave, and modifiable via FlowCopilot without a developer on call. Start with a working application. Evolve it with natural language.
- 1 managed application, full 11-layer stack
- 3 integrations — CRM, ERP, or payments
- FlowCopilot — 10 AI modification sessions/mo
- App Modification Studio access
- Standard SmartSupport — 48hr SLA
- Daily backup, 30-day retention
- 25 application users
- 1 managed app, full 11-layer stack
- 6 integrations — CRM + ERP + payments
- 2 AI SmartAgents included
- FlowCopilot — unlimited modification sessions
- App Modification Studio — live diff + deploy
- SmartRules — full no-code business logic
- Premium support — 4-hr SLA, named team
- Point-in-time restore, 90-day retention
- 100 application users
- Multiple managed apps, shared data layer
- Unlimited integrations
- All AI SmartAgents included
- Multi-entity routing + tenant isolation
- White-label domain, custom branding per app
- Dedicated TAM — 1hr SLA
- Geo-redundant backup, custom RTO/RPO
- Unlimited users + SSO / directory sync
Every SmartApp starts with a scoped discovery session — 45 minutes maps your application to build scope, integration requirements, and monthly platform fee.
InterWeave connects people and processes.
Not just systems.
Branded customer, partner, and vendor portals — invoices, payments, subscriptions, usage, and embedded workflows. Omnichannel operations. Secure external engagement with the same governance as your internal stack.
| Portal feature | Starter | Professional | Enterprise | Add-on |
|---|---|---|---|---|
| Basic branded portal | 5 users | 25 users | Unlimited | Included |
| Additional external users | Available | Available | $250–$1,000/mo per pack | |
| Payment portal — self-service, gateway tokenization | Add-on | Included | Contact for pricing | |
| Multi-entity portal | Included | Enterprise only | ||
| White-label domain | Included | Enterprise only | ||
| Subscription management | Add-on | Included | Premium |
Portal scope is determined at discovery — what your customers see, what your partners access, and how payment self-service integrates with your ERP.
You adopt this without a
risky transformation project.
Phased deployment. Guided onboarding. Co-managed evolution. Not tier-assigned — every deployment is scoped at discovery so you pay for what your architecture actually requires.
- 2–4 connector pairs, standard objects, cloud ERP
- Single CRM + single ERP
- Standard field mapping — no custom objects
- Cloud ERP: QBO, Sage Intacct, D365
- 2–4 week deployment timeline
- Training and go-live included
- CRM + ERP + payments + portal
- Custom objects and field transformations
- On-premise ERP (Sage 100, QB Desktop)
- AI SmartAgent calibration included
- Parallel run + cutover planning
- 4–8 week deployment timeline
- Multi-entity ERP routing and deployment
- Data migration from legacy middleware
- AI governance workshops and calibration
- Custom workflow and orchestration design
- Payment orchestration and portal deployment
- Dedicated implementation architect
A discovery session produces a scoped implementation proposal — specific connectors, timelines, milestones, and milestones — not a range from a rate card.
This platform evolves with your business.
And future technologies.
This is not a help desk. It is operational partnership — platform stewardship, AI governance lifecycle management, continuous innovation enablement, and long-term strategic alignment.
As AI SmartAgents operate in production, they learn, adapt, and generate decisions that require periodic governance review. InterWeave's AI governance lifecycle ensures your agents remain aligned with your business rules, compliance requirements, and risk thresholds — continuously, not just at deployment.
- Ticket-based support
- 48-hour response SLA
- Knowledge base and documentation
- Community access
- Quarterly platform update briefings
- 4-hour response SLA for critical issues
- Named support team
- Monthly health review calls
- Proactive monitoring alerts
- Platform configuration assistance
- Priority escalation path
- AI governance review — semi-annual
- Dedicated Technical Account Manager
- 1-hour response SLA
- Weekly operating reviews
- Proactive optimization recommendations
- AI governance quarterly workshops
- On-site visits available
- Strategic roadmap co-planning
From Standard SmartSupport to a dedicated TAM co-planning your roadmap — the right support tier is built into your deployment scope from day one.