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The SmartIntegration Platform

SAP Business Intelligence CRM Automation | Salesforce & Creatio — InterWeave
SmartIntegration Platform · SAP Business Intelligence

SAP Business Intelligence CRM Automation.

The InterWeave SmartIntegration Platform connects SAP Business Intelligence — including BW/4HANA, BusinessObjects, and SAP Analytics Cloud — to your CRM via InterWeave SmartSolutions. Bi-directional, real-time data flow with no manual exports, no data silos, and no fragile middleware.

📡 Real-time Monitoring ↔ Bi-directional Sync
⚙️ Object-level Config 📊 BW/4HANA Ready ☁️ SAC Integration
SAP BI Modules
  • 📊
    BW/4HANA
    Data warehouse · real-time HANA queries
  • 🌐
    BusinessObjects
    Crystal Reports · Web Intelligence · Lumira
  • ☁️
    SAP Analytics Cloud
    Planning · predictive · storytelling
  • 🔗
    SAP HANA
    In-memory DB · live calculation views
  • ⚡
    DataSphere
    Unified data layer · semantic models
📊

All your analytics, always current

SAP BI metrics and KPIs sync automatically to your CRM so your sales and ops teams act on real data — not yesterday's export.

🔭

Never lose sight of pipeline vs. actuals

From tracking open opportunities to reconciling revenue with Finance, InterWeave ensures SAP BI data flows to your CRM in real time.

💡

Get all-in-one business intelligence

Every report, KPI, and data model surfaces in your CRM dashboard — one unified view of performance across every team.

Architecture

Powerful, configurable enterprise BI integration.

InterWeave bridges SAP's entire Business Intelligence stack — from on-premise BW to cloud-native SAP Analytics Cloud — with your CRM, delivering a pre-built, fully configurable integration solution that your team can operate without code.

⚡

Real-time HANA connectivity

Direct, live queries against SAP HANA calculation views and BW/4HANA InfoProviders — no batch extracts, no flat-file staging.

  • Live HANA OData service connections
  • BW/4HANA query result sets pushed to CRM
  • HANA calculation view exposure via REST
  • Delta load support for large data sets
🌐

BusinessObjects report sync

Crystal Reports, Web Intelligence, and Lumira outputs available as structured data objects inside your CRM — scheduled or on-demand.

  • Report instance data pushed to CRM records
  • Scheduled report delivery to CRM dashboards
  • Lumira dataset sync to CRM analytics objects
  • Universe metadata for CRM-side filtering
☁️

SAP Analytics Cloud integration

SAC planning figures, actuals, and predictive model outputs flow bi-directionally with your CRM — Sales and Finance always share the same numbers.

  • Planning version data synced to CRM forecast
  • Actuals vs. plan deltas surfaced on opportunities
  • Predictive scenario outputs to CRM objects
  • Storytelling KPIs embedded in CRM dashboards
🗂️

SAP DataSphere unified layer

InterWeave connects to SAP DataSphere's semantic business layer, making curated, governed data available in your CRM without custom ETL.

  • Semantic model consumption via OData APIs
  • Data product publication to CRM objects
  • Space-level data sharing with CRM entities
  • Data lineage metadata available in SmartHub
How it works

SAP BI data — reflected in your CRM.

From raw HANA query to CRM record, InterWeave handles every step — extraction, transformation, object mapping, and error management — so your team never writes pipeline code.

01

Connect to SAP BI source

InterWeave establishes a secure OData, RFC, or REST connection to BW/4HANA, BusinessObjects, or SAP Analytics Cloud — configured via the SmartHub UI with no code.

02

Map BI objects to CRM entities

Use pick lists, drop-downs, and custom field mappings to define exactly how SAP InfoObjects, report data sets, or SAC planning figures map to CRM Accounts, Opportunities, and custom objects.

03

Configure flow direction and triggers

Set uni- or bi-directional sync. Trigger on schedule, on CRM event, or on SAP BI data change. Delta or full-load options available per object.

04

Monitor, alert, and resolve

SmartHub's Log Viewer, connection monitoring, and automatic email or IM notifications surface errors before they impact your team. Full audit trail per sync event.

05

Iterate without IT

Add new objects, change mappings, or adjust sync schedules directly in SmartHub — no development cycle, no deployment, no downtime.

Use Cases

Take