SAP Business Intelligence CRM Automation.
The InterWeave SmartIntegration Platform connects SAP Business Intelligence — including BW/4HANA, BusinessObjects, and SAP Analytics Cloud — to your CRM via InterWeave SmartSolutions. Bi-directional, real-time data flow with no manual exports, no data silos, and no fragile middleware.
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BW/4HANAData warehouse · real-time HANA queries
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BusinessObjectsCrystal Reports · Web Intelligence · Lumira
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SAP Analytics CloudPlanning · predictive · storytelling
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SAP HANAIn-memory DB · live calculation views
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DataSphereUnified data layer · semantic models
All your analytics, always current
SAP BI metrics and KPIs sync automatically to your CRM so your sales and ops teams act on real data — not yesterday's export.
Never lose sight of pipeline vs. actuals
From tracking open opportunities to reconciling revenue with Finance, InterWeave ensures SAP BI data flows to your CRM in real time.
Get all-in-one business intelligence
Every report, KPI, and data model surfaces in your CRM dashboard — one unified view of performance across every team.
Powerful, configurable enterprise BI integration.
InterWeave bridges SAP's entire Business Intelligence stack — from on-premise BW to cloud-native SAP Analytics Cloud — with your CRM, delivering a pre-built, fully configurable integration solution that your team can operate without code.
Real-time HANA connectivity
Direct, live queries against SAP HANA calculation views and BW/4HANA InfoProviders — no batch extracts, no flat-file staging.
- Live HANA OData service connections
- BW/4HANA query result sets pushed to CRM
- HANA calculation view exposure via REST
- Delta load support for large data sets
BusinessObjects report sync
Crystal Reports, Web Intelligence, and Lumira outputs available as structured data objects inside your CRM — scheduled or on-demand.
- Report instance data pushed to CRM records
- Scheduled report delivery to CRM dashboards
- Lumira dataset sync to CRM analytics objects
- Universe metadata for CRM-side filtering
SAP Analytics Cloud integration
SAC planning figures, actuals, and predictive model outputs flow bi-directionally with your CRM — Sales and Finance always share the same numbers.
- Planning version data synced to CRM forecast
- Actuals vs. plan deltas surfaced on opportunities
- Predictive scenario outputs to CRM objects
- Storytelling KPIs embedded in CRM dashboards
SAP DataSphere unified layer
InterWeave connects to SAP DataSphere's semantic business layer, making curated, governed data available in your CRM without custom ETL.
- Semantic model consumption via OData APIs
- Data product publication to CRM objects
- Space-level data sharing with CRM entities
- Data lineage metadata available in SmartHub
SAP BI data — reflected in your CRM.
From raw HANA query to CRM record, InterWeave handles every step — extraction, transformation, object mapping, and error management — so your team never writes pipeline code.
Connect to SAP BI source
InterWeave establishes a secure OData, RFC, or REST connection to BW/4HANA, BusinessObjects, or SAP Analytics Cloud — configured via the SmartHub UI with no code.
Map BI objects to CRM entities
Use pick lists, drop-downs, and custom field mappings to define exactly how SAP InfoObjects, report data sets, or SAC planning figures map to CRM Accounts, Opportunities, and custom objects.
Configure flow direction and triggers
Set uni- or bi-directional sync. Trigger on schedule, on CRM event, or on SAP BI data change. Delta or full-load options available per object.
Monitor, alert, and resolve
SmartHub's Log Viewer, connection monitoring, and automatic email or IM notifications surface errors before they impact your team. Full audit trail per sync event.
Iterate without IT
Add new objects, change mappings, or adjust sync schedules directly in SmartHub — no development cycle, no deployment, no downtime.
Take control of your entire analytics workflow.
InterWeave SAP BI integration serves every team that touches data — from Sales and Finance to Operations and Executive leadership — each with the view they need, in the tool they already use.
Revenue vs. Plan on every Opportunity
SAC planning actuals and BW revenue figures surface directly on CRM opportunities — Sales sees the gap before the quarter closes.
Operations KPIs in CRM Accounts
Delivery rates, SLA metrics, and fulfilment data from SAP BI sync to CRM account records — customer-facing teams operate with full context.
Crystal Reports delivered to CRM
Scheduled BusinessObjects Crystal Report outputs land as structured data on CRM objects — no email distribution list, no manual upload.
Executive dashboards with live SAP data
CRM executive dashboards powered by live BW/4HANA query results — one source of truth for leadership without a separate BI portal login.
CRM pipeline back into SAP planning
Bi-directional: CRM opportunity pipeline written back to SAP Analytics Cloud for demand planning — Finance and Sales plan from the same forecast.
Threshold alerts from BI to CRM
SAP BI metric thresholds trigger CRM tasks and alerts automatically — inventory shortfall, margin breach, or SLA risk surfaced before it escalates.
Deep integration across the full SAP BI stack.
BW/4HANA — data warehouse in your CRM.
SAP BW/4HANA is the modern, HANA-native data warehouse — the single source of truth for enterprise-wide analytics. InterWeave surfaces BW query results, InfoProvider data, and characteristic hierarchies directly in your CRM, so Sales and Operations always see the same numbers as Finance and IT.
- BW/4HANA query results pushed to CRM objects on schedule or event trigger
- InfoProvider and composite provider data mapped to CRM accounts and opportunities
- Characteristic hierarchy structures exposed for CRM-side segmentation
- Delta extraction — only changed records sync, minimising load on HANA
- Error log and restart capability per InfoProvider sync job
| Query Results | Pushed to CRM records on schedule or trigger |
| InfoProviders | Composite, DSO, InfoCube — all supported |
| Delta Load | Changed records only — HANA-efficient |
| Hierarchies | Characteristic hierarchies for CRM segmentation |
| Error Mgmt | Per-job log viewer with restart capability |
| Direction | Uni or bi-directional — configurable per object |
BusinessObjects — reports into your CRM.
SAP BusinessObjects includes Crystal Reports, Web Intelligence, and Lumira — the most widely deployed enterprise reporting suite in the world. InterWeave connects BO report outputs as structured CRM data, eliminating manual distribution and giving every rep the report data they need on the relevant CRM record.
- Crystal Reports instance data pushed to CRM as structured fields
- Web Intelligence report outputs mapped to CRM account or opportunity objects
- Lumira dataset sync for embedded CRM analytics
- Schedule alignment — BO report schedule triggers CRM sync automatically
- Universe metadata exposed for CRM-side filtering and segmentation
| Crystal Reports | Instance data → CRM structured fields |
| Web Intelligence | Report outputs → CRM account/opp objects |
| Lumira | Dataset sync for embedded CRM analytics |
| Schedule Sync | BO schedule triggers CRM write automatically |
| Universe Metadata | CRM-side filtering via BO universe exposure |
| On-Demand | Report refresh triggered from CRM record |
SAP Analytics Cloud — plan and actuals in your CRM.
SAP Analytics Cloud combines BI, planning, and predictive analytics in a single SaaS platform. InterWeave creates a live bridge between SAC and your CRM — CRM opportunity pipeline feeds SAC demand planning, and SAC actuals and plan versions surface on CRM forecasts and dashboards in real time.
- Planning version data synced to CRM forecast objects
- Actuals vs. plan variance pushed to opportunity records
- Predictive model outputs available as CRM fields
- CRM pipeline written back to SAC for demand planning — true bi-directional
- Storytelling KPI tiles embedded in CRM dashboard views
| Planning Versions | Synced to CRM forecast objects |
| Actuals vs. Plan | Variance on each opportunity record |
| Predictive Output | Model scores available as CRM fields |
| Pipeline Writeback | CRM pipeline → SAC demand planning |
| KPI Tiles | Storytelling KPIs in CRM dashboards |
| Direction | Fully bi-directional — configurable per object |
SAP HANA — live in-memory data in your CRM.
SAP HANA is the in-memory database at the core of the SAP ecosystem. InterWeave provides direct OData and REST connectivity to HANA calculation views and stored procedures, enabling live query results — not cached exports — to surface in your CRM with sub-second latency.
- Live OData connection to HANA calculation views
- Stored procedure results mapped to CRM objects
- Virtual tables and HANA Smart Data Integration sources supported
- Column-store query optimization — large data sets, minimal latency
- HANA XS Advanced services connectivity for embedded analytics
| Calc Views | Live OData exposure to CRM |
| Stored Procs | Results mapped to CRM structured objects |
| Virtual Tables | Smart Data Integration sources supported |
| Latency | Sub-second for column-store queries |
| XSA Services | Embedded analytics endpoint connectivity |
| Security | HANA privilege-level access control honoured |
SAP DataSphere — governed data in your CRM.
SAP DataSphere provides a unified, governed business data fabric across SAP and non-SAP sources. InterWeave consumes DataSphere's semantic business layer and data products, making curated, IT-approved data sets available in your CRM — without bespoke ETL pipelines or shadow IT exports.
- Semantic model consumption via DataSphere OData APIs
- Data product publication from DataSphere spaces to CRM objects
- Business entity exposure — governed master data in CRM
- Data lineage metadata visible in InterWeave SmartHub
- Space-level access control — DataSphere permissions honoured
| Semantic Models | OData consumption → CRM objects |
| Data Products | Space publications → CRM structured data |
| Business Entities | Governed master data in CRM records |
| Lineage | DataSphere metadata in SmartHub log |
| Access Control | Space-level permissions honoured |
| Non-SAP Sources | DataSphere federated sources included |
Configure, integrate, automate.
InterWeave provides pre-built mappings for the most common SAP BI data objects. Every object is configurable at the field level — no hard-coded transformations, no custom code required.
Connect SAP BI to your CRM today.
Your SAP BI integration runs on the full platform stack.
Every SAP BI integration is powered by the InterWeave Automation PlatformAI — five layers working together from connector to intelligence.
Which SAP BI edition is right for your business?
Now your CRM can work seamlessly with the entire SAP BI portfolio — on-premise, cloud, and hybrid. Our configurable solutions are not fixed; we constantly update based on customer conversations. InterWeave supports them all.
SAP BW/4HANA ← current
HANA-native data warehouse
SAP BW on HANA
Classic BW with HANA backend
SAP BusinessObjects BI 4.x
Crystal · Web Intelligence · Lumira
SAP Analytics Cloud
Planning · BI · Predictive (SaaS)
SAP HANA Cloud
In-memory DB as a service
SAP HANA On-Premise
SPS 07 and later
SAP DataSphere
Business data fabric · semantic layer
SAP S/4HANA Embedded Analytics
Fiori analytical apps · CDS views
SAP ECC + BW
Legacy ECC with BW reporting layer
Extend your SAP BI integration.
Pair your SAP BI integration with InterWeave's add-on modules to build a complete, end-to-end enterprise automation platform.
Explore the full SAP ecosystem.
SAP BI is one piece of a broader SAP integration story. InterWeave connects your entire SAP estate to your CRM.
Connect SAP Business Intelligence
to your CRM today.
Automate your analytics workflows — with full real-time data flow between SAP BI and your CRM. No manual exports. No fragile pipelines. No data silos.