Salesforce to Sage Business Works
SmartTracks
What are InterWeave SmartTracks?
Welcome to InterWeave! Automating CRM Integration in a configurable, intelligent way, conforming to your business process and workflow, helps you support your customers smarter and faster.
Introducing the InterWeave SmartTracks Program. We have encapsulated our 17 years of experience into Pre-configured Solutions which seamlessly integrate your CRM with a variety of financial applications, including popular platforms like QuickBooks, Sage and MS Dynamics. Companies can now effortlessly integrate their CRM with Financial Applications to streamline invoicing, process payments and automate revenue recognition — enhancing overall operational efficiency and financial accuracy.
The key to the InterWeave SmartTracks Program is the Solutions are Pre-configured with Standard CRM Objects. Each Edition includes real-time data synchronization, customizable workflows, and support for multiple integration directions. A complete, thoroughly tested Solution from day one. Custom Solutions are also available.
Pre-Configured for Salesforce + Sage Business Works
Standard Salesforce objects — Accounts, Contacts, Opportunities, Orders, and Products — are pre-mapped to Sage Business Works entities including Customers, Jobs, Sales Orders, Invoices, Estimates, and the full AP transaction suite.
Custom Solutions Available
If you need a complete custom solution beyond Standard Salesforce Objects, we deliver these every day. The SmartTracks edition is your starting point — bespoke field mapping, multi-company workflows, and Sage Business Works module configurations are fully supported.
Sage Business Works — Small-to-Mid-Market Accounting
Sage Business Works is an on-premise accounting and business management solution designed for growing small-to-mid-market companies. Its familiar module-based structure covers AR, AP, General Ledger, Inventory, and Order Entry — and InterWeave's SmartTracks program connects it to Salesforce with a pre-built, bi-directional sync, eliminating manual data re-entry between your sales pipeline and financial records.
InterWeave SmartTracks Editions
Configurable Solutions between Salesforce and Sage Intacct, 100Cloud, Business Works, X3 & others.
Enterprise-tier pricing. Sage Business Works SmartTracks are priced at an enterprise tier reflecting the depth of the Sage integration surface. Service charges are $4,500 (vs. $3,750 for QuickBooks editions).
- Full AR & AP feature set
- Standard Salesforce object mapping
- Real-time sync with Sage Business Works
- Configuration, Training & Support
- All Professional Edition features
- Multi-currency & multiple price books
- Multiple company files
- Multi-Cloud Integration, Multiple Nodes
- Multiple Financial Applications integrated
- All Enterprise Edition features
- Journal Entry & Time Tracking
- COA integration via iObject
- Payment Gateway add-on available
- eCommerce & Inventory Management
Salesforce to Sage Business Works — Feature Detail
Pre-configured Solutions covering all AR/AP transaction integration for you to choose from.
Professional Edition — AR/AP Objects
Standard Salesforce objects pre-mapped to Sage Business Works entities. BizWorks labels mark Sage Business Works-specific transaction patterns.
Customer & Job Mapping
- Salesforce Account/Contact → Customer / Job BizWorks
- Salesforce Person Accounts → Customer / Job BizWorks
- Salesforce Account/Contact → Jobs BizWorks
- Salesforce Products → Items
Transaction Integration
- Opportunity/Orders → Sales Orders BizWorks
- Opportunity/Orders → Invoices
- Opportunity/Orders → Sales Receipts
- Opportunity/Orders → Estimates
- InterWeave iObject → Payments BizWorks
- InterWeave iObject → Payment Received
- InterWeave iObject → Credit Memo
Operations & Monitoring
- Connection & Error Management and Monitoring
- Log Viewer
- Automatic email or IM notification if error detected
Vendor & Account Mapping
- Salesforce Account/Contact → Vendors
- Salesforce Products → Items
Transaction Integration
- Opportunity/Orders → Purchase Orders
- InterWeave iObject → Bills
- InterWeave iObject → Vendor Credits
- InterWeave iObject → Deposits
- InterWeave iObject → Checks
- InterWeave iObject → Credit Card Charge
- InterWeave iObject → Bill Payment
- InterWeave iObject → Statement Charges
Operations & Monitoring
- Connection & Error Management and Monitoring
- Log Viewer
- Automatic email or IM notification if error detected
Enterprise Edition
- Multi-currency & multiple price books
- Multiple company files
- Multi-Cloud Integration / Multiple Nodes
- Multiple Financial Applications integrated
Ultimate Edition
- iObject → Account (COA)
- iObject → Journal Entry
- iObject → Time Tracking
- Combination of Buttons and Flows
- Credit Card / ACH Payment Gateway (add-on)
- Custom Payment Portal (add-on)
- eCommerce Gateway / Inventory Management (add-on)
SmartTracks Service Charges
- Only Standard Objects in Salesforce integrated
- Two hours of Project Management included
- Up to three Zoom Meetings included
- No Additional Solutions selections
- Maximum of two InterWeave Profiles
- Configuration – 6 hours
- Training – 4 hours
- Support – 6 hours
SmartTracks Add-Ons
Payment Network Partners
Run Payments simplifies payment acceptance with essential tools. The Runverse integrates gateways, processors, and payment apps into a unified platform, supported by exceptional assistance.
Banks, fintechs, and software providers choose TransferMate for enhanced user experiences. Leveraging its technology and global banking, companies access improved rates and reconciliation.
Questions about SmartSolutions
Integration Technologies provides integration solutions and services that help connect and integrate assets across our customers' enterprise in real-time with the industry's most comprehensive SaaS Integration Platform — InterWeave, the SmartIntegration Platform for CRM.
InterWeave was designed for organizations with highly distributed operations, large partner/customer communities who need to share data and information transactions, and customers who require simple solutions for complex integration challenges. Fast, affordable, and tailored to meet our customers' needs — generating immediate business value and rapid ROI.
InterWeave is organized into three integration tenants:
- Financial Application Integration Cloud — Sage Business Works, Sage Intacct, Sage 100Cloud, QuickBooks, MS Dynamics, Oracle and more in a hub/spoke cloud model.
- Payment Processing Cloud — Real-time, scheduled and recurring payments with 49+ Merchant Service Providers.
- Multi-Cloud Integration — Integrate your CRM Solution with anything, anywhere, across any device.
Our customers have a choice of multiple Editions covering Financial Services Integration, Payment Integration, and Multi-Cloud Integration. Editions are feature-rich and extensible with available add-ons including Managed Hosting, Smart+ Support, and access to Financial Advisors. Nonprofit, education, and philanthropy organizations receive special discounts.
InterWeave has 28 Protocol Specific Connectors addressing over 90% of known protocol standards. For Sage Business Works specifically, InterWeave connects via Sage Business Works' native SDK and ODBC/COM interface layer — a tested connector that handles Business Works' module-based architecture covering AR, AP, General Ledger, Inventory, and Order Entry without requiring modifications to your existing Business Works installation.
Yes. InterWeave supports One to One, One to Many, Many to Many, and more. Our Franchise Edition allows customers to integrate Salesforce with over 28 Sage Business Works company files simultaneously — ideal for growing businesses managing multiple entities, divisions, or regional operations from a single Salesforce org.
InterWeave has integrated with over 48 ERP systems since 2006. Options include:
- Accounting → Salesforce → ERP seamless data pipeline with full validation
- Business Process and Workflow at entity level or executed in real-time
- Financial Management, HR, Inventory, Order & Supply Chain support