Real Results Through Integration with Salesforce and Authorize.net
A mid-sized U.S.-based nonprofit organization focused on education and community outreach was struggling with manual donation tracking, delayed reconciliations, and lack of real-time donor insights. They relied on Salesforce Nonprofit Cloud for donor engagement and Authorize.net for payment processing—but the two systems didn’t talk to each other.
To streamline their operations, they turned to InterWeave SmartSolutions to create a secure, automated donation processing workflow—and the results were transformative.
🎯 The Challenge
Problem | Impact |
Manual entry of donor payments into Salesforce | Time-consuming and error-prone |
No real-time donation visibility for fundraising staff | Delayed thank-you emails and poor donor experience |
Difficulty reconciling payments for recurring donors | Confusion in accounting and missed revenue reporting |
Lack of PCI compliance controls for stored card data | Increased security and compliance risk |
The Solution: InterWeave SmartSolutions Integration
Systems Integrated:
What InterWeave Delivered:
✅ Results After 60 Days
Outcome | Result |
⏱ Time saved on manual entry | 20+ hours/month eliminated |
💰 Donation tracking accuracy | 100% real-time syncing |
💌 Donor experience | Instant confirmation & acknowledgment emails |
📉 Payment failures | Dropped by 40% due to retry automation |
🔒 Compliance risk | Eliminated thanks to tokenized payments and audit trails |
🗣 Client Feedback (Anonymized)
“Before InterWeave, we were losing valuable time and risking donor relationships due to late follow-ups and manual errors. Now, everything is seamless—from the donation to the thank-you note to our books.”
— Director of Development, National Literacy Nonprofit
🚀 Why This Works
InterWeave is purpose-built for nonprofits, offering:
📦 Ready-to-Use for Nonprofits: