InterWeave SmartSolutions
THE SMARTINTEGRATION PLATFORM FOR CRM
The InterWeave approach to CRM Integration
with the SmartIntegration Platform.
Our Technology Approach, is to
Integrate your Application Data using Configuration with your Business Process and Workflow.
With the InterWeave Platform, you can bring together disparate systems. Data that lives in external Financial Applications, Merchant Service Providers, Staffing and HR Solutions, ERP, eCommerce, etc. – in the cloud or on-premises — providing a unified view of all data for your customer. Our robust Solutions and powerful API’s dramatically reduce the integration time to unlock, modernize and connect with back-office and cloud systems.
Configurable Integration Solutions and API Connectivity Management
The InterWeave Platform uses open API’s based on industry standards like REST, SOAP and Web Services, so integration is easy between InterWeave and external endpoints, such as apps or enterprise integration hubs. InterWeave’s Configurable Integration Solutions and Open API’s can connect through standard data protocols such as OData are optimized to manage loading and deleting large sets of data.
Workflow, Process-Driven Solutions
InterWeave works in concert with your CRMs complex business process automation. As your CRM Workflows collect data and process, InterWeave can access this data at any step during the process, so Integration can be streamlined to communicate efficiently with the systems it is communicating with.
Integrated Customer Portals
Your look, Your feel, Your brand. InterWeave Portals consist of a Header, Body and Footer which reflect your brand images, and the content is directly integrated with your Salesforce Objects. Refined for Mobile, your Portal provides your Customers a self-help vehicle, empowering a customer to resolve requests, pay bills, check Support Tickets and more, on their own – with data sourced from multiple locations – all in real-time.
Integration with InterWeave is not just data in and data out.
InterWeave’s approach to integration unites data across four layers of your application:
Identity
A single trusted identity across all apps and devices
Data
Customer context across multiple systems
Process
Real-time activities and workflows across systems
Presentation
A unified view of the customer
What’s next?
Contact your InterWeave Sales Representative and schedule a demo.
When you decide to engage with InterWeave, you will be given a sign-on and password to our help site – help.interweave.biz, and let’s start the process.
We look forward to having you as a customer.