The SmartIntegration Platform

logo InterWeave

InterWeave SmartSolutions

THE SMARTINTEGRATION PLATFORM FOR CRM

InterWeave FAQ’s about the
SmartIntegration Platform for CRM.

Eight reasons why investing in your SmartIntegration Platform is the Smart move.

  1. It’s in the Cloud. This means automatic backups, data security and unparalleled accessibility.
  2. It’s made to integrate with any system with a protocol.
  3. It’s intuitive and easy to use. However, if you do have questions, InterWeave has several ways to find the answer, from working with one of our representatives, learning with our Knowledge Base or on InterWeave Help – The SmartIntegration Platform for CRM.
  4. Improvements and updates happen often and automatically.
  5. It’s full of features that are built from our customers’ requests.
  6. InterWeave is configurable, and thus provides unrivaled options for just about every organization out there.
  7. InterWeave’s customers’ successes speak for themselves with data showing growth, increased sales, improved efficiency and more.
  8. The SmartIntegration Platform for CRM is very well known. We have been in this arena since 2003 and have over 8,000 Configurations under our belt.

If these eight reasons don’t appeal to you, your business probably isn’t ready for everything InterWeave offers. That’s okay. We’ll be here for you when you’re ready.

How much is InterWeave, the SmartIntegration Platform for CRM?

Check out our Pricing and Packaging Guide, which will walk you through your options for investing in your SmartIntegration platform.

Our CRM customers have two options for investing in our platform:

  • Editions: When a customer buys the annual subscription, they have the choice of Editions by functionality. They are organized in a single package that bundles our most popular features.
  • Add-ons: Customize your CRM solution with add-ons to get exactly what your business needs. Add-ons have different tiers of functionality, similar to how our editions have varying levels of functionality for most Solutions.

To learn more about our Solutions and their costs, please visit our Solutions Pricing page at https://interweave.biz/financial-pricing-plans/

As always, our representatives are available to help you figure out the best InterWeave solution for your budget and business needs. We can find the services and packages that will serve your current needs, with options for growth in the future.

What does the SmartIntegration Platform integrate with?

InterWeave currently has 28 Protocol Specific Connectors, which address over 90% of known Protocol standards. With InterWeave, you can integrate, import and export data from any application or data entity that has an API. For our CRM partners, the REST,  SOAP and Web Services  protocols have been developed and extended over the years. 

Can the SmartIntegration Platform be integrated with Merchant Service Providers?

Real-time, Scheduled and Recurring Payments

With the InterWeave Payment cloud and Subscription management in your CRM, integrated with your InterWeave Customer Portal, you will be able to provide your customers all the flexibility they need to view their invoices online, update payment methods, and make payments while keeping everything organized and automated for you.

Supporting over 48 Merchant Service Providers payment methods including credit card, invoicing, ACH, EFT and more, InterWeave works with your CRM vendor and your Merchant Services Provider to remove the security concerns for storing sensitive information and credit card information.

InterWeave simplifies Payment and Subscription billing and management, automating recurring invoicing, payments and revenue recognition while streamlining customer revenue management.

Can the SmartIntegration Platform be integrated with an ERP?

InterWeave currently has integrated with over 48 ERP systems since 2006.

You have a few options when it comes to CRM and ERP integration.

  • The AppExchange’s have options for some integrations, but these are for smaller processes.
  • Some software vendors developed ERP systems built around CRM’s and are specific to that platform.
  • Your company can invest in a custom integration, or
  • You can select InterWeave, the one with the greatest flexibility.

Who is InterWeave best for? What kind of companies?

InterWeave is an excellent fit for mid-market and large enterprises looking to improve their eCommerce presence or take the first step in launching an online platform for their customers. Currently, we successfully serve B2B commerce distributors, manufacturers, wholesalers, suppliers, as well as multi-channel brands (selling both B2B and B2C) in the following verticals:

  • Healthcare & medical supplies
  • Industrial supplies
  • Agriculture, mining, and construction
  • Energy, oil, and gas
  • Food and beverage
  • Fashion and apparel
  • Automotive parts and accessories
  • Appliances and electronics
  • Business and consumer services

Talk with your InterWeave representative to find out which option would work best for your business. Integrating your CRM platform with an ERP is a process that takes time to do right. But when it’s done right, CRM and ERP integration helps your organization run more effectively and competitively.

Can I integrate my CRM with multiple entities?

Yes. InterWeave supports One to One, One to Many, Many to Many, etc. For example, we have a Franchise Edition of our Financial Solution which customers have integrated their CRM with over 28 Accounting Company files.

How can the SmartIntegration Platform increase my sales?

InterWeave can help increase your sales because it simplifies and smooths the interactions between a company and its customers. When you have a complete customer relationship management platform — one that is integrated in real-time, objective decisions can be made that best serve their current customers and allows them to reach new customers more effectively. The result?  Real-time data, analytics, reports, notes, and more.

How do I import Items, Customers, Vendors, Contacts and Invoices into my CRM?

Part of the InterWeave Setup is loading the current year’s Items, Customers, Vendors and Invoices into your CRM. We can add additional years for a nominal fee.

Can I import and export data from Excel® into my CRM?

InterWeave currently has 28 Protocol Specific Connectors, which address over 90% of known Protocol standards. With InterWeave, you can import and export data from Excel® in the CSV format. Some CRMs have limits, such as you can import up to 50,000 of your business’s existing contacts and business accounts.

Do we get future versions of the software, or do upgrades cost extra?

InterWeave Solutions are constantly evolving due to a ready supply of new customer requirements. There is no charge for you to access and use the current state of your InterWeave Edition.

Who is InterWeave best for? What kind of companies?

In the CRM’s that InterWeave SmartSolutions works with. our configurable, cloud integration solutions are not fixed. In fact, we constantly update our SmartSolutions based on the conversations with our customers in order to understand their needs, refine their solutions, and improve our Solutions.

For the SMB Market

InterWeave’s configurable environment makes it easy for business user to create, monitor and manage sophisticated integration solutions between many different applications—in real-time. The user-friendly, intuitive interface provides solutions in a configurable format where you select the flows that integrate the source and target objects with pick lists, drop downs and unlimited custom field addition. Integration direction is selectable at object level, so you may implement your business process and work flow the way your business works. Intelligent integration for the SMB Market.

For the Enterprise Market

Integration Technologies is the leader in on-demand SmartSolutions that integrate any application, process, gateway, protocol, customer (partner) in the world. We make it easy for customers to create integrated solutions that are specific to their business processes, workflow and customer experience. Companies worldwide now have real-time information flow, tighter employee collaboration and improved strategic business decision capabilities. Unlike traditional enterprise software alternatives, SmartSolutions require no hardware, software or IT support, deploy in days and have the right model for each Edition. InterWeave SmartSolutions — Intelligent integration for the Enterprise.

Can the SmartIntegration Platform be integrated with Merchant Service Providers?

InterWeave currently has 28 Protocol Specific Connectors, which address over 90% of known Protocol standards. With InterWeave, you can integrate, import and export data from any application or data entity that has an API. For our CRM partners, the REST,  SOAP and Web Services  protocols have been developed and extended over the years. 

What’s next?

Contact your InterWeave Sales Representative and schedule a demo.

When you decide to engage with InterWeave, you will be given a sign-on and password to our help site – help.interweave.biz, and let’s start the process.

We look forward to having you as a customer.